Please fill the below form to get a RMA sheet, according to Gwave Technology's terms.
How to return parts from your order?
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Otherwise, we will charge accordingly.
Before you post the parts you want to return, please fill the RMA form to get a RMA sheet. Please pack the RMA sheet with all returned parts, and the RMA sheet is valid for 30 days from the date of issuance.
All parts must be returned in their original packaging. Customer is responsible for any damage or loss of products during using and the shipment back to Gwave.
Post address as below:
Gwave Technology Inc.
12630 H Westminster Ave.,
Santa Ana,CA 92706