Shipping Information


Orders shipped via UPS or FedEx are charged based on the current carriers' rates.

Same-day shipment

All sales are made FOB Shipping Point, Santa Ana, USA, or OEM facilities.

Same-day shipment applies to orders received Monday through Friday prior to:

·        4:00 P.M. CST - UPS Next Day (Red), 2nd Day (Blue) & UPS Ground

·        3:45 P.M. CST - FedEx Ground, Priority, Standard, 2nd Day, & 3rd Day (with an approved account number)


Delivery and title

Shipping or freight charges and insurance will be paid by the customer. Shipping charges quoted are for delivery only; buyer is responsible for any taxes, custom fees, brokerage fees, etc. All sales are made FOB Shipping Point, Santa Ana, USA, or OEM facilities. Shipping or freight charges from OEM facility are prepaid and added to the invoice or billed collect. Subject to Gwave's right of stoppage in transit, delivery of the Products to the carrier will constitute delivery to Customer and title and risk of loss will pass to Customer. Gwave will make reasonable efforts to initiate shipment and schedule delivery as close as possible to Customer's requested delivery date(s). Customer acknowledges that delivery dates provided by Gwave are estimates only and that Gwave will not be liable for failure to delivery on such dates. Selection of the carrier and delivery route will be made by Gwave unless specifically designated by Customer. Gwave reserves the right to make deliveries in installments. Delay in delivery of one installment will not entitle Customer to cancel any other installment(s). Delivery of any installment of Products within thirty (30) days after the date requested will constitute a timely delivery. Delivery of a quantity which varies from the quantity specified shall not relieve Customer of the obligation to accept delivery and pay for the Products delivered.